Cashback Platforms

Benefits of a cashback:

• Smart way to attract not just new customers but to retain existing customers too
• They allow a brand to offer an incentive above & beyond the retailer price point, balancing product value with perceived reward
• A digital communication platform (in addition to point of sale), allows the reach of a campaign to be extended, targeting the zero moment of truth when a consumer begins their journey of researching a potential purchase
• It’s a proven marketing mechanic that is ideal for not only FMCG but Home Appliances & financial services sectors
• We allow brands to merge this established promotional strategy with a proven digital platform to help them cut through the inevitable multi-channel marketing noise

What MRM can offer?

Bespoke and off the shelf end-to-end cashback solutions that provide an easy to set up cashback or money back guarantee promotion. From initial brief to live promotion, a new campaign can be ready within less than two weeks.

• Complete solution from cashback microsite to payment processing and customer services
• Customer journey is intuitive & 100% digital
• Personal account manager with the expertise to advise & guide throughout your campaign
• Our experienced in-house IT team to set-up/manage the microsite/ campaign website
• Verification of purchasing claim is made easier in which a customer can digitally upload their details and proof of purchase
• Automatic customer notifications (updating customers at each stage of the process)
• In-house payment processing & rapid payment turnaround– we are BACS Bureau accredited & GDPR Compliant
• Combination of system and manual validation of claims
• OCR validation for high volume cashbacks (>50k)
• Payments directly into customer bank accounts
• Branded cheques as alternative to bank transfers
• Full financial reconciliation at close of campaign
• Campaign data collection & management
• Multichannel in-house customer services – telephone and email
• UK & International cashback expertise
• 24/7 client access with full time reporting & fully auditable float accounting reports
• Secure storage for pre-paid cards & amazon gift vouchers
• Insured & signed for competitive & quick turnaround despatch options – giving you the confidence that all your customers receive their cashback claim

Difference between a cashback & money back guarantee campaign

MRM can also assist with money back guarantee campaigns. Offering a money back guarantee often impresses customers as they can be reassured that the product will be to their satisfaction. We can assist with the handling and fulfilment of your product along with any payment processing as we are BACS accredited. Get in touch with us today to hear more.

At MRM we are always happy to assist and give advice.

By getting in touch with us early we can offer solutions and advice early that will aid you planning. Our expertise in administrating cashbacks and money back guarantee campaigns means your campaign will run smoothly, with no mistakes.