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Call us on: 01858 414 777
Email: Sales@mrm.co.uk

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Key points

  • 24/7 live online reporting
  • Transparency of operation
  • Experienced acount management
  • Proactive solutions
  • Delivered SLAs

With 20 awards in 9 years, MRM is recognised as providing industry-leading solutions to brands and agencies

Promotional marketing services are core to MRM and we pride ourselves on offering innovative, technology-based and cost effective services to support brand campaigns.

Click the plus signs to find out more about each of the below services:

MRM offers off the shelf promotional microsite templates using brand visuals that capture consumer entry details and allow a product receipt to be uploaded to validate the entry.

We also provide traditional postal entry handling via Freepost or standard PO Box entry – bespoke business rules can be applied to each campaign to determine the level of validation / datacapture required.

QR codes allow a consumer to directly access a brand website, with a simple scan of a smart phone. Ideal in post-Covid campaigns, either for logging the details of consumers who have participated in an event / visited a store – or for a short term promotion where the consumer will ‘self-serve’ and enter their details for a chance to win.

MRM can provide QR barcode imagery to be printed on pack or onto printed collateral as well as supplying the microsite for datacapture and promotional Terms & Conditions.

With independent drawing of winners, customer services and prize fulfilment under one roof, MRM is the perfect partner.

Using a text shortcode, you can capture consumer entry details through our easy to use Text2Win service. Typically used in instant win campaigns or free prize draws, these are easy to set up and with live reporting at your fingertips, it’s easy to measure the success of a campaign.

Winners receive a follow up text with a unique link to a web form to capture their address details – meaning from a GDPR perspective you’re not holding more data than needed, as well as allowing the address details to be validated rather than capture free format, meaning less returns or failed deliveries.

At MRM we provide a full service for all prize draws (Scratch & Win, Peel to Win, Text to Win, Free Prize Draws) with the independent drawing of winners from all entry channels. Click here to read more about our competition handling services.

As part of our prize management service, we contact winners on behalf of the brand and fulfil prizes with personalised letters and using carriers with proof of delivery / insurance.

A cashback is the perfect way to reward customers rather than price discounting – MRM offers a complete solution from branded cashback website through to validation of claims, automated notifications to customers and reimbursement directly into customer bank accounts. Click here to read more about our cashback services.

Money back guarantee campaigns – we provide an end-to-end moneyback guarantee promotion from microsite, claim validation through to customer services and reimbursement directly to customer bank accounts. Click here to read more about our money-back guarantee campaigns.

Prize draw campaigns are designed to create excitement & engagement for a brand or product. Customers can enter via post or online including via a QR code.

We have off the shelf promotional microsites that can be easily adapted to provide a fast branded solution for your campaign with consumer entry forms that feed directly into our competitions portal and are fully compliant with the ASA / CAP Code guidelines for competition handling with independent winner selection and auditable processes.

MRM provides a complete solution for winner judging (click here to read more about our competition handling services) or randomised winner selection.

The final stage is the fulfilment of prizes directly to winners – using our expertise and discounted despatch options.

Free Gift promotions are great at rewarding customers for purchasing a product during a promotional period.

We have off the shelf promotional microsites that can be easily adapted to provide a fast branded solution for your campaign with consumer entry forms that feed directly into our competitions portal and are fully compliant with the ASA / CAP Code guidelines for competition handling with independent winner selection and auditable processes.

If you already have a brand website and want to send a data file of participating consumers, our Newton portal allows you to upload your customer data securely and is fully compliant with GDPR. We will then fulfil all rewards directly to your customers with your choice of a branded compliment slip or personalised letter.

If you need more support, our in-house IT team will develop a microsite for customers to upload their information – and we can even offer payment processing options for postage.

With ‘digital first’ being the remit of many Government departments and brand Procurement teams, we’ve coined the phrase ‘phygital’ as we believe in working with the most appropriate digital and physical fulfilment solutions available in the market.

Our fulfilment & stock management system (Newton) forms the vital connections between a campaign microsite or clinent website and the physical fulfilmnet of rewards. Newton offers complete transparency of operation, live reporting and customer services all managed in-house by our experienced teams. Click here to read more about Newton.

For every brand campaign, we work to the highest standards – to ensure an excellent customer experience with clear communication, packaging that includes sustainable options, discounted despatch options and with a proactive approach to account management to guide you at every stage.

We provide:

  • In-house IT team developing bespoke promotional microsites
  • End to end promotional fulfilment – from secure storage to reward fulfilment and in-house Customer Services
  • Fast turnaround of prizes – rewards despatched same day
  • Data manipulation – fully compliant with GDPR regulations, data integration from client websites as well as in-house developed platforms
  • Sourcing – from rewards to prizes
  • Coupon/voucher clearing – click here to read more.
  • Social Media page
  • In-house multi-channel Customer Services team

Involving us early in your campaign planning process helps maximise impact while minimises costs and complexity. We work direct with brand or your agencies to devise tactical and longer term campaigns that deliver the best customer experience for your brand. We continually exceed the fulfilment turnaround expectations of the digitally savvy consumer.

We're ready

If you need more information on anything at all, or you would like to talk about a project you are planning, we would love to listen and have a chat. The team are on hand to answer any questions you might have. Send us a message, request a call back or give us a call at +44 (0)1858 410510

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