Coupon Handling House

Clearing, processing & settlement – all under one roof

Coupons & vouchers are a valuable way to drive trial and repeat purchase. MRM has an established heritage in the online and offline management and reporting of coupon clearing campaigns. We understand the key objectives of both Brand Owner and Retail clients who wish to include coupons as part of their Marketing Mix.

Key service benefits for Brand Owners:

• Cost effective clearing fees
• Clear financial reports and invoices
• FREE and secure 24/7 real time digital redemption reporting
• Digital 'Webcoupon' with consumer print-at-home coupon for digital distribution
• Coupon Masterfile registration & advice on major multiple retailer initiatives
• Fraud prevention support
• Full support from concept planning through to completion – we can advise from launching your coupons, through to payment processing and reviewing coupon performance

Key service benefits for Retailers:

• Fully auditable processing and payment service to agreed SLAs
• Detailed (branch level) retailer led marketing activity analysis for easy evaluation
• Detailed payment documentation to assess cash recovery
• Versatility: robust process for non-cash items
• Sorting, scanning & invoice processing
• Fraud prevention support
• Long term & short term coupon storage options

Fraud Prevention

We offer a wide range of support, including offering advice in prevention methods before the coupons are released such as duration, amount, value and unique features such as foil printing and URN’s. We also prevent fraud during the coupon clearing stage; our team possess the expert skills to quickly identify any fraudulent coupons and vouchers. From visual differences to the original version, or a different brand being used in the design to what is set up on our system against the barcode, to the feel and type of paper utilised.