Epson aimed to reward their loyal customers with cashback when purchasing one of their printers. To achieve this, they required a platform capable of managing cashback activities across 22 countries. Drawing on MRM’s experience with similar large-scale campaigns, they were thrilled to take part in the festive project and deliver a seamless, fully digital solution.
MRM developed a bespoke platform that integrated easily with Epson’s existing country-specific websites and offered a 100% digital customer journey, including proof-of-purchase uploads. The system supported:
Proof of purchase uploads
Local and international campaigns
Payments directly to consumer bank accounts
Processed transactions in 11 countries
Provided a multi-lingual experience with automated notifications
Real-time reporting and dashboard statistics
Evolving requirements from cashbacks to trade ins to free gifts