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Covid 19 has brought a lot of change to the UK with businesses having to adapt quickly to new rules and regulations. Whether you’re a major FMCG, start up business or charity - keeping your customers up-to date with your latest commercial information is important.

We’ve all seen many companies try the technique of zoom webinars & marketing emails to get customers attention over the past few months. However, after a while there is the danger of all these online notifications blurring into one. According to Uktech¹ many users have reported they feel more like hostages and would gladly give up their digital devices! However, sending out communication such as a physical letter has a high impact and is a reliable way to make sure your customers are informed of any dramatic changes to your business or to their accounts.

“77 percent of consumers sort through their

physical mail as soon as they get it²”

Why outsource your print management needs?

Sorting out your print can be time consuming and expensive. It takes time and money from getting several quotes from printing companies, answering all the questions they have, to then having the added trouble of finding a separate company for the outer materials and potentially more quotes to fulfil each mailing to your customers.

At MRM we can take that hassle away, with our 3 step process:

1. Email us your brief/ print & post needs.
2. We will confirm and send you back a quote/any advice.
3. Once you’ve confirmed and we’ve received the address details and any artwork– you can now sit back and relax, we’ll do the rest. Print delivered directly to your customers!  

At MRM we can help with end-to-end print management. We can make it easy with:

• Several protected ways for you to send us your customer address details.
• Large range of environmentally friendly packing materials.
• In-house printing already set up for personalised letters, letterheads (send us your artwork and we can include your branding).
• Sorting stations already set up for packing several personalised items all in one pack. Including flyers, folded brochures, sponsorship forms & bank giros.
• Competitive despatch pricing.

With our expertise not only can we save you time, we also are great at cost saving. We also already have the details to low cost suppliers meaning you don’t need to spend time shopping around.  

Frequently asked questions?

How do we prevent duplicate sending?

Our Newton system (created in-house by IT) automatically flags up any duplications created within 24 hours of the same name/address/details. We can also automatically set these up to be deleted before printing.

What are the options for sending data to us?

To ensure we are GDPR compliant, we will give you access to our SFTP or will arrange an alternative secure method of file transfer/collection.

Can you also store our printed materials?

Yes, absolutely. We have a mix of efficient pick faces and secure bulk storage. We also provide POS (point of sale) and literature fulfilment. We currently store, pick, pack and despatch a large range of items including: A4 full - colour brochures, leaflets, letters, new starter workbooks, A3 posters, and personalised letterheads to branded stationary items such as pens, mugs & more.

1  https://www.uktech.news/ask-the-experts/internet-40-and-covid-19-driving-zoom-slack-and-next-gen-2020s-saas-revolutions-20200724

2 The Consumer Decision Journey, McKinsey & Co., 2009

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